Life happens. When it does, it is important to get the care you need when you need it. That is why Arkema has partnered with virtual and in-person providers to offer you accessible care that is available around the clock.
Where Should I Go For Care?
CVS Virtual Care (replacement for Teladoc)* and CVS MinuteClinics can help you save money and get care quickly when you have a minor illness or injury. Many CVS MinuteClinics offer behavioral health support as well.
If you experience a serious injury or illness, like a sprain or broken bone, a cut that requires stitches, or a minor burn, your in-network urgent care center offers walk-in service at extended hours.
For severe and life-threatening illnesses and injuries, visit the emergency room.
*Teladoc is no longer available for telemedicine effective 1/1/2025. Please use the CVS Virtual Care service.
You can also go to CVS Virtual Care through aetna.com. Log in, click on “Find Care and Pricing,” then select Virtual Care providers. You can schedule an appointment with a virtual provider or schedule a visit at a local CVS minute clinic if needed.
Talk to real doctors for phone or video consultations 24/7/365. If you are enrolled in an Arkema medical plan, you and your enrolled dependents can access CVS Virtual Care to treat a range of acute and ongoing issues, such as preventive screenings, cold and sinus problems, dermatology concerns and even mental health needs.
Virtual Primary Care: Get connected to a primary care provider for ongoing health concerns and primary care such as:
- Annual wellness visits and screenings
- Ongoing care for asthma, birth control, high blood pressure, diabetes, and other chronic illnesses
CVS Virtual On-Demand Care: Providers are available 24/7 to help you with minor illnesses and injuries such as:
- Coughs, colds, flu and strep
- A one-time medication refill
- Stomach and digestive issues
- Infections (ear, sinus, skin, UTI)
- Dermatology concerns
- And more
Virtual Mental Health Care: Receive support from a licensed therapist – all from the comfort of your own home. Establish an ongoing relationship with a provider by phone or video for concerns like:
- Stress
- Anxiety
- Depression
- Grief
- Family issues
Review the chart below to learn about your coverage and costs for using CVS Virtual Care through an Arkema medical plan.
| Aetna Choice POS II CDHP with HSA | Aetna Choice POS II PPO | |||
|---|---|---|---|---|
| In-Network | Out-of-Network | In-Network | Out-of-Network | |
| General visits | $55/visit before deductible; $15 copay after deductible | N/A | $15 copay | N/A |
| Primary care |
Initial visit:
Follow-up visit:
|
N/A | $15 copay | N/A |
| Mental health visits |
Therapist:
Psychiatrist initial visit:
Psychiatrist ongoing visit:
|
N/A | $15 copay | N/A |
Aetna contracts with various behavioral health telehealth programs to provide access to behavioral health services when you need it. Look under the Documents section on the right side of this page to view the various programs available to you and your covered dependents in different states. Benefits are provided through the medical program.
When you need care fast, visit one of the 1,100 CVS MinuteClinics nationwide. Visits cost less than a visit to urgent care through your Arkema medical insurance.
Clinics are open 7 days a week and offer high-quality care from nurse practitioners and physician assistants. Walk in for quick care, or schedule an appointment for:
- Illnesses like ear aches and sinus infections
- Minor injuries like burns and sprains
- Flu shots and other preventive vaccines
- Behavioral health support
Review the table below to understand your coverage for MinuteClinic visits.
| If you are enrolled in the Aetna PPO | You pay $0 for MinuteClinic visits |
|---|---|
| If you are enrolled in the Aetna CDHP |
Before deductible:
After deductible:
|